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Support channel

Need a real answer?

Questions about licensing, downloads, broker connections, release issues, or bugs all come through here. Reach the team directly and we’ll point you to the fastest fix.

Direct support

Email the team.

If something feels off in the app, your license won’t activate, or you need help getting set up, send one message with the problem and your device/platform details. That gets you a useful response faster than vague back-and-forth.

Response target Usually within 24 hours
Best for Licenses, installs, bugs, sync issues

Include your app version, operating system, and a short description of the issue if you want the fastest turnaround.